LiveChat charges per person per month. Starter costs $25 billed monthly ($19 annually) but is labeled for one user, so a team of 2 needs Team at $59 per person billed monthly ($49 annually), more than twice the Starter rate. A team of 5 pays five times that rate and a team of 10 pays ten times, and Business at $89 per person ($79 annually) adds work scheduling, staffing prediction and SMS. Every active agent account counts, including the owner and admins, and downgrades take effect only at the next billing cycle. LiveChat's help center quotes one annual saving, while the gap between monthly and annual prices on the pricing page differs by plan. The per-seat vs per-workspace guide shows how this compares with flat pricing, and the LiveChat vs tawk.to page sets it against a free core product.
- Paid plans from
- $19 per seat per month, billed annually
- Pricing model
- Per seat
- Free plan
- No free plan · 14-day trial
- EU data hosting
- Yes
Published prices
| Plan | Price | Source |
|---|---|---|
| Starter | $19 per seat per month, billed annually | Source |
| Starter | $25 per seat per month, billed monthly | Source |
| Team | $49 per seat per month, billed annually | Source |
| Team | $59 per seat per month, billed monthly | Source |
| Business | $79 per seat per month, billed annually | Source |
| Business | $89 per seat per month, billed monthly | Source |
| AI Agent, extra resolution (Text / ChatBot.com plans) | $0.99 per resolution | Source |
What it costs at 2, 5 and 10 seats
The cheapest published route on LiveChat for three team sizes, from list prices. It is the same arithmetic as the free-plan audit tool; your bill may differ.
| Product | 2 seats · 100 conversations a month | 5 seats · 500 conversations a month | 10 seats · 2,000 conversations a month |
|---|---|---|---|
| LiveChat | $118 a month (Team) | $295 a month (Team) | $590 a month (Team) |
The worked examples use LiveChat's monthly-billing price per person, skip Starter for any team larger than one because it is labeled for one user, and leave out the AI Agent, which requires a separate Text or ChatBot.com plan.
What the free plan allows
LiveChat has no free plan. It offers a 14-day trial with no credit card required, after which a paid plan is needed. The cheapest plan, Starter, is limited to one user, 60 days of chat history and 100 tracked visitors, and every paid plan keeps the LiveChat branding unless you move to Enterprise. Teams that need a free tier should read the free live chat ranking or the LiveChat alternatives.
How the AI is billed
LiveChat splits its AI in two. Agent-assist features such as reply suggestions, chat summaries and text enhancement are bundled into every LiveChat seat at no extra charge. The autonomous AI Agent is not part of classic LiveChat plans: it is sold in Text and ChatBot.com plans, where Essential ($25 per user billed monthly) includes 10 AI resolutions a month and Growth ($99 per user billed monthly) includes 200. Text's pricing page defines a resolution as an AI Agent answer that directly solves at least one customer question, counted once per conversation; a handoff to a human without an answer is not counted. The catch is the overage: when the allowance runs out, a pack of 50 resolutions is added automatically for $49.50, or $0.99 per resolution, so the smallest overage charge is a full pack. See the AI billing guide for how per-resolution pricing compares. Source
Free-plan audit: does your team fit a free live chat plan? · Per-seat vs per-workspace pricing: what your team size does to the bill · How live chat vendors bill for AI
Related pages
- LiveChat reviewreview
- The best LiveChat alternativesalternatives
Sources
- WooCommerce integration — Text · September 18, 2026
- LiveChat pricing — Text · September 18, 2026
- Text pricing (plans with the AI Agent) — Text · September 18, 2026
- ChatBot.com pricing — Text · September 18, 2026
- Pay-per-agent pricing model — Text · September 18, 2026
- LiveChat subscription policy — Text · September 18, 2026
- Data storage policy — Text · September 18, 2026
- Data Processing Addendum — Text · September 18, 2026
- List of sub-processors — Text · September 18, 2026
- How to change the chat widget language — Text · September 18, 2026
- LiveChat Marketplace — Text · September 18, 2026
- LiveChat features — Text · September 18, 2026
This page was researched and drafted with AI assistance from the sources listed on it. We have not installed or tested these products ourselves. Method: How we review