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Guides to buying live chat software

Plain-language explanations of free plans, pricing models, AI billing, widget speed and the law.

Is a free live chat plan enough for your team?guide
Per-seat vs per-workspace pricing: what your team size does to the billguide
How live chat vendors bill for AIguide
Live chat vs chatbot vs AI agentguide
Does a chat widget slow your site?guide
Live chat, privacy and the law in the United Kingdomguide

How we review

Scored on a public rubric, from pages you can open

Every score on this site comes from five published criteria: free-plan usability, cost as you add agents, AI billing clarity, channels and integrations, and data location and compliance. Each price and limit is stored once, links to its source, and shows the same value on every page.

Rubric v1.0 · We have not installed or speed-tested these widgets yet, and no page here claims we did.

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Free-plan audit

Enter your team size and monthly chats to see which free live chat plans fit, why the others stop, and the cheapest published paid route. Based on vendor documentation, not tests.

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lclive-chat.reviews

Live chat software for small teams: free plans audited against the vendors' own documentation, prices worked out per seat, AI billing decoded.

No affiliate links. No paid placements. Vendor links carry no tracking parameters.

Reviews

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