# Live chat software reviews

> One page per product: free-plan limits, published prices, AI billing, data hosting, strengths, weaknesses and a verdict.

Published: 18 September 2026 · Updated: 18 September 2026 · Prices and limits verified: 18 September 2026 · By the live-chat.reviews team

This page was researched and drafted with AI assistance from the sources listed on it. We have not installed or tested these products ourselves. Method: [How we review](https://live-chat.reviews/en-gb/how-we-review)

- [Tidio review](https://live-chat.reviews/en-gb/reviews/tidio)
- [Crisp review](https://live-chat.reviews/en-gb/reviews/crisp)
- [LiveChat review](https://live-chat.reviews/en-gb/reviews/livechat)
- [tawk.to review](https://live-chat.reviews/en-gb/reviews/tawk-to)
- [HubSpot Live Chat review](https://live-chat.reviews/en-gb/reviews/hubspot-live-chat)
- [Freshchat review](https://live-chat.reviews/en-gb/reviews/freshchat)
- [Intercom review](https://live-chat.reviews/en-gb/reviews/intercom)
- [Zendesk review](https://live-chat.reviews/en-gb/reviews/zendesk)
- [Smartsupp review](https://live-chat.reviews/en-gb/reviews/smartsupp)
- [Lime Connect review](https://live-chat.reviews/en-gb/reviews/lime-connect)
- [Chatwoot review](https://live-chat.reviews/en-gb/reviews/chatwoot)

> **Scored on a public rubric, from pages you can open.** Every score on this site comes from five published criteria: free-plan usability, cost as you add agents, AI billing clarity, channels and integrations, and data location and compliance. Each price and limit is stored once, links to its source, and shows the same value on every page. Rubric v1.0 · We have not installed or speed-tested these widgets yet, and no page here claims we did. [Read the full method](https://live-chat.reviews/en-gb/how-we-review)

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Canonical: https://live-chat.reviews/en-gb/reviews