# LiveChat pricing explained

> LiveChat's published prices, what the free plan covers, how AI usage is billed, and worked examples for teams of 2, 5 and 10.

Published: 18 September 2026 · Updated: 18 September 2026 · Prices and limits verified: 18 September 2026 · By the live-chat.reviews team

This page was researched and drafted with AI assistance from the sources listed on it. We have not installed or tested these products ourselves. Method: [How we review](https://live-chat.reviews/en-gb/how-we-review)

LiveChat charges per person per month. Starter costs US$25 billed monthly (US$19 annually) but is labelled for one user, so a team of 2 needs Team at US$59 per person billed monthly (US$49 annually), more than twice the Starter rate. A team of 5 pays five times that rate and a team of 10 pays ten times, and Business at US$89 per person (US$79 annually) adds work scheduling, staffing prediction and SMS. Every active agent account counts, including the owner and admins, and downgrades take effect only at the next billing cycle. LiveChat's help centre quotes one annual saving, while the gap between monthly and annual prices on the pricing page differs by plan. The [per-seat vs per-workspace guide](https://live-chat.reviews/en-gb/guides/per-seat-vs-per-workspace-pricing) shows how this compares with flat pricing, and the [LiveChat vs tawk.to](https://live-chat.reviews/en-gb/compare/livechat-vs-tawk-to) page sets it against a free core product.

- **Paid plans from:** US$19 per seat per month, billed annually
- **Pricing model:** Per seat
- **Free plan:** No free plan · 14-day trial
- **EU data hosting:** Yes

## Published prices

| Plan | Price | Source |
| --- | --- | --- |
| Starter | US$19 per seat per month, billed annually | [Source](https://www.livechat.com/pricing/) |
| Starter | US$25 per seat per month, billed monthly | [Source](https://www.livechat.com/pricing/) |
| Team | US$49 per seat per month, billed annually | [Source](https://www.livechat.com/pricing/) |
| Team | US$59 per seat per month, billed monthly | [Source](https://www.livechat.com/pricing/) |
| Business | US$79 per seat per month, billed annually | [Source](https://www.livechat.com/pricing/) |
| Business | US$89 per seat per month, billed monthly | [Source](https://www.livechat.com/pricing/) |
| AI Agent, extra resolution (Text / ChatBot.com plans) | US$0.99 per resolution | [Source](https://www.chatbot.com/pricing/) |

_Verified against the vendor's pages: 2026-09-18 · Prices published in: USD_

## What it costs at 2, 5 and 10 seats

The cheapest published route on LiveChat for three team sizes, from list prices. It is the same arithmetic as the free-plan audit tool; your bill may differ.

| Product | 2 seats · 100 conversations a month | 5 seats · 500 conversations a month | 10 seats · 2,000 conversations a month |
| --- | --- | --- | --- |
| LiveChat | US$118 a month (Team) | US$295 a month (Team) | US$590 a month (Team) |

_List prices in the vendor's own currency, billed monthly where the vendor offers it, otherwise the annual-billing rate. AI usage, taxes and discounts are not included._

The worked examples use LiveChat's monthly-billing price per person, skip Starter for any team larger than one because it is labelled for one user, and leave out the AI Agent, which requires a separate Text or ChatBot.com plan.

## What the free plan allows

LiveChat has no free plan. It offers a 14-day trial with no credit card required, after which a paid plan is needed. The cheapest plan, Starter, is limited to one user, 60 days of chat history and 100 tracked visitors, and every paid plan keeps the LiveChat branding unless you move to Enterprise. Teams that need a free tier should read the [free live chat ranking](https://live-chat.reviews/en-gb/best/free-live-chat-software) or the [LiveChat alternatives](https://live-chat.reviews/en-gb/alternatives/livechat).

## How the AI is billed

LiveChat splits its AI in two. Agent-assist features such as reply suggestions, chat summaries and text enhancement are bundled into every LiveChat seat at no extra charge. The autonomous AI Agent is not part of classic LiveChat plans: it is sold in Text and ChatBot.com plans, where Essential (US$25 per user billed monthly) includes 10 AI resolutions a month and Growth (US$99 per user billed monthly) includes 200. Text's pricing page defines a resolution as an AI Agent answer that directly solves at least one customer question, counted once per conversation; a handoff to a human without an answer is not counted. The catch is the overage: when the allowance runs out, a pack of 50 resolutions is added automatically for US$49.50, or US$0.99 per resolution, so the smallest overage charge is a full pack. See the [AI billing guide](https://live-chat.reviews/en-gb/guides/how-live-chat-vendors-bill-for-ai) for how per-resolution pricing compares. [Source](https://www.text.com/pricing/)

[Free-plan audit: does your team fit a free live chat plan?](https://live-chat.reviews/en-gb/tools/free-plan-audit) · [Per-seat vs per-workspace pricing: what your team size does to the bill](https://live-chat.reviews/en-gb/guides/per-seat-vs-per-workspace-pricing) · [How live chat vendors bill for AI](https://live-chat.reviews/en-gb/guides/how-live-chat-vendors-bill-for-ai)

> **Scored on a public rubric, from pages you can open.** Every score on this site comes from five published criteria: free-plan usability, cost as you add agents, AI billing clarity, channels and integrations, and data location and compliance. Each price and limit is stored once, links to its source, and shows the same value on every page. Rubric v1.0 · We have not installed or speed-tested these widgets yet, and no page here claims we did. [Read the full method](https://live-chat.reviews/en-gb/how-we-review)

## Related pages

- [LiveChat review](https://live-chat.reviews/en-gb/reviews/livechat)
- [The best LiveChat alternatives](https://live-chat.reviews/en-gb/alternatives/livechat)

## Sources

- [WooCommerce integration](https://www.livechat.com/marketplace/apps/woocommerce/) — Text · 18 September 2026
- [LiveChat pricing](https://www.livechat.com/pricing/) — Text · 18 September 2026
- [Text pricing (plans with the AI Agent)](https://www.text.com/pricing/) — Text · 18 September 2026
- [ChatBot.com pricing](https://www.chatbot.com/pricing/) — Text · 18 September 2026
- [Pay-per-agent pricing model](https://www.livechat.com/help/pricing-model-update/) — Text · 18 September 2026
- [LiveChat subscription policy](https://www.livechat.com/help/livechat-subscription-policy/) — Text · 18 September 2026
- [Data storage policy](https://www.livechat.com/legal/data-storage-policy/) — Text · 18 September 2026
- [Data Processing Addendum](https://www.livechat.com/legal/data-processing-addendum/) — Text · 18 September 2026
- [List of sub-processors](https://www.livechat.com/help/livechat-list-of-subprocessors/) — Text · 18 September 2026
- [How to change the chat widget language](https://www.livechat.com/help/how-to-modify-chat-window-language/) — Text · 18 September 2026
- [LiveChat Marketplace](https://www.livechat.com/marketplace/) — Text · 18 September 2026
- [LiveChat features](https://www.livechat.com/features/) — Text · 18 September 2026

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Canonical: https://live-chat.reviews/en-gb/pricing/livechat